Advisory Assistant – Sandton, SA

Reporting Relation: Advice Partner

Purpose Of Job:

Provide administration and support to Advisors in relation to client relationships and key business drivers: retention and acquisition of clients.

Key Relations:

All clients, possible leads, Internal clients, Finance department Operations, Help desk, and Administration (Both Local and
Abroad) External service providers. Pension fund Administrators, IFAs, Financial Service Providers, SARS, SARB.

Qualification:

• Matric with a tertiary qualification.
• Preference to Investment Management, Financial planning, Accounting, Tax or CFP.
  
  

Experience:

Ideally 3-5 years of experience

Computer Competency Requirements:

• Tyrus – In-house system
• Microsoft packages

Knowledge:

• General knowledge of financial markets
• Knowledge of insurance and investment products
• Fee account and performance fees
• Mandates
• Asset classes, hedge funds and equities
• Lump sum investing/Withdrawals
• Rate of return and income tax (CGT)

Kpa/ Strategic Business Deliverables

Communication And Client Intimacy:

• Follow up on various instructions with internal and external stakeholders
• Phone client to request documents and schedule meetings
• Attend to client queries
• Liaise with marketing regarding RSVPs on respective clients
• Attend client presentations, Prospecting events and interact with clients
• Send quarterly reports to the client
• Liaise with the finance division in respect of recoupments and debtors’ schedules
• Friendly and caring to the client in all endeavours
• Send gifts or cards on occasions
• Assist client in signing documents in the onboarding as well as fiduciary process

Administration:

• Prepare documentation for client & on-boarding meetings
• Load and update AUM onto System
• Build bespoke Financial Analysis for prospects and clients
• Complete forms and liaise with clients for signing docs and request any outstanding requirements
• Load clients onto the system – Gather client information and load on Tyrus
• Compile Investment proposals/recommendations
• Draft Asset Allocation Analysis in Excel
• Complete all documentation, Mandates, applications forms,
• Submit various instructions
• Track and monitor instructions:
  – New business transfer
  – Adhococ top ups
  – withdrawals
  – switches
  – maturities
  – income benefit
  – income change
  – section 37 and section 14 transfers
• Confirm beneficiary status of AUM
• Manage the diary of the wealth manager by scheduling appointments or follow up meetings with clients.
• Generate and structure agenda for minutes of meeting and execute or monitor the actions that need to be taken on the conclusion of the meeting.
• Generate quarterly reports on every client
• Adhering to any outstanding requests from internal and external clients

Calculations:

• Accurate loading of values to generate cash flow
• Perform calculations in terms of fund allocation
• Balance portfolios
• Basic tax calculations and seek tax directive
• Loading and calculating recoupment options

Practice Management:

• Cashflow drafting and generation,
• Ensure that Fiduciary, Wills and estate planning documents are compliant
• Constantly update FICA and FAIS
• Manage depleted holdings
• Ensure the client has the correct mandate and closing letter
• Apply for tax clearance and related matters

Greater Office Contribution:

• Assisting and mentoring other Assistants
• Attending Annual Client Presentations and other Advice Related events.
• Assist in client events