Advisory Assistant – Clearmont, SA

Reporting Relation: Advice Partner

Purpose Of Job:

Provide administration and support to Advisors in relation to client relationships and key business drivers: retention and acquisition of clients.

Key Relations:

All clients, possible leads, Internal clients, Finance department Operations, Help desk, and Administration (Both Local and
Abroad) External service providers. Pension fund Administrators, IFAs, Financial Service Providers, SARS, SARB.

Qualifications:

• Matric with a tertiary qualification.
• Preference to Investment Management, Financial Planning, Accounting, Tax or CFP.

Experience:

• Ideally 3-5 years of experience

Computer Applications:

• Tyrus – In-house system
• Microsoft packages

Knowledge:

• General knowledge of financial markets
• Knowledge of insurance and investment products
• Fee account and performance fees
• Mandates
• Asset classes, hedge funds, and equities
• Lump sum investing/Withdrawals Rate of return and income tax (CGT)

Kpa/ Strategic Business Deliverables:

Communication & Client Intimacy:

• Follow up on various instructions with internal and external stakeholders.
• Phone clients to request documents and schedule meetings.
• Attend to client queries.
• Liaise with marketing regarding RSVPs on respective clients.
• Attend client presentations, Prospecting events, and interact with clients.
• Send quarterly reports to the client.
• Liaise with the finance division in respect of recoupments and debtors’ schedules.
• Friendly and caring to the client in all endeavours.
• Send gifts or cards on occasion.
• Assist clients in signing documents in the onboarding as well as the fiduciary process.

Administration:

• Prepare documentation for client & on-boarding meetings.
• Load and update AUM onto System.
• Build bespoke Financial Analysis for prospects and clients.
• Complete forms and liaise with clients for signing docs and request any outstanding requirements.
• Load clients onto the system – Gather client information and load on Tyrus.
• Compile Investment proposals/recommendations.
• Draft Asset Allocation Analysis in Excel.
• Complete all documentation, Mandates, and application forms.
• Submit various instructions.
• Track and monitor instructions:
  – New business transfer
  – ad-hoc top-ups
  – withdrawals
  – switches
  – maturities
  – income benefit
  – income change
  – section 37 and Section 14 transfers
• Confirm the beneficiary status of AUM.
• Manage the diary of the wealth manager by scheduling appointments or follow-up meetings with clients.
• Generate and structure agenda for minutes of meeting and execute or monitor the actions that need to be taken at the conclusion of the meeting.
• Generate quarterly reports on every client.
• Adhering to any outstanding requests from internal and external clients.

Calculations:

• Accurate loading of values to generate cash flow.
• Perform calculations in terms of fund allocation.
• Balance portfolios.
• Basic tax calculations and seek tax directives.
• Loading and calculating recoupment options.

Practice Management:

• Cashflow drafting and generation.
• Ensure that Fiduciary, Wills, and estate planning documents are compliant.
• Constantly update FICA and FAIS.
• Manage depleted holdings.
• Ensure the client has the correct mandate and closing letter.
• Apply for tax clearance and related matters.

Greater Office Contribution:

• Assisting and mentoring other Assistants.
• Attending Annual Client Presentations and other Advice Related events.
• Assist in client events.